Reinventing BFSI Back-Office with Agentic AI on AWS | Vaibhav Dobriyal, Co-Founder & Chief Product Officer, Lumiq

Vaibhav Dobriyal, Co-Founder & Chief Product Officer at Lumiq, shares how the company is reimagining core BFSI back-office operations using data, cloud, and agentic AI—powered by AWS. With over 12 years of exclusive focus on financial services, Lumiq has built deep expertise across cloud, data, and AI, and has worked closely with AWS for nearly nine years as one of the early adopters of cloud in BFSI.

Rather than incremental AI enhancements, Lumiq is applying generative and agentic AI to redesign end-to-end processes such as insurance underwriting and health claims adjudication. Built on AWS services including Amazon Bedrock, SageMaker, AgentCore, and next-generation GenAI tooling, these solutions are designed with enterprise-grade controls—explainability, auditability, trust, and compliance—required by financial services. By combining Lumiq’s domain expertise with AWS’s builder-friendly platform, this approach is driving faster decision-making, improved customer outcomes, and population-scale impact across India’s BFSI ecosystem.

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" AWS is a builder’s paradise. The depth of control across data, AI, and GenAI services allows us to rethink financial services processes from the ground up.” — Vaibhav Dobriyal, Co-Founder & CPO, Lumiq